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SUPPORT
HEADQUARTERS
- 01_Order Process
- 02_Customization
- 03_Shipping & Delivery
- 04_Payment & Pricing
- 05_Receiving & Customs
- 06_Warranty & Returns
- 07_General
We pack each kit with protective foam for international shipping, but damage can still happen in transit. If a box or part arrives damaged, keep the parts unused and retain all packaging. Contact us within 48 hours of delivery with photos so we can review the issue. See our shipping-damage instructions before installing or returning anything.
They are designed around the standard OEM-position mounting layout for the listed model and year. Dry-fit all panels and confirm brackets, stays, clips, and gaps before final tightening. Repaired brackets, bent stays, converted lighting, aftermarket exhausts, or other non-standard parts can require adjustment.
They are made for the listed motorcycle and model-year shell, but they are not direct injection-molded replacements. Dry-fit every panel first; minor drilling, trimming, or alignment adjustment is expected, especially when brackets, stays, or other parts have been repaired or changed.
We are based in Guangzhou, China, right where our factory is. That is how we keep prices direct and quality controlled from start to finish.
We ship worldwide. USA, Canada, Europe, Australia, Asia, and pretty much everywhere else. If you are unsure whether we cover your country, just drop us a message. We will confirm.
Tracking info is sent via email once your package is shipped. It usually takes a few days after dispatch for the tracking number to show movement. That is normal.
Injection-molded street fairings are virgin ABS aftermarket panels produced with OEM-grade molds for the standard street-bodywork layout; they are painted to order. Compression-molded street kits also use virgin ABS and can require minor drilling, trimming, or alignment. Race bodywork is hand-laid fiberglass, supplied undrilled, and intended for closed-course track preparation.
The base price covers the injection-molded street-fairing package and the selected paint design shown on the product page. A clear or black windscreen and heat shield are included. A mounting bolt kit, tank cover, seat cowl, and some model-specific pieces are optional where offered. Standard China Post shipping is free to most countries; some remote destinations may require a partial shipping charge. Confirm the selected options for the exact order contents.
Included parts vary by motorcycle and product listing. Confirm the product photographs and selectable options for the exact package. Fasteners, a seat pad, a windscreen, and other parts are included only where stated on that product page; tank covers, air ducts, paint, and other extras may be optional.
The base price covers the compression-molded street-fairing package and the selected paint design shown on the product page. A clear or black windscreen and heat shield are included. A mounting bolt kit, tank cover, seat cowl, and some model-specific pieces are optional where offered. Standard China Post shipping is free to most countries; some remote destinations may require a partial shipping charge. Confirm the selected options for the exact order contents.
For U.S. orders, standard shipping normally uses sea freight followed by UPS or FedEx for final delivery. For most other destinations, free standard shipping is provided by China Post; some remote destinations may require a partial shipping charge.
China EMS may be available as a paid upgrade. Contact us before ordering to confirm availability and cost. See our Delivery page for route details and estimated transit times.
We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe, which also supports Apple Pay and Google Pay. You can also choose Klarna, Affirm, or Afterpay for buy-now-pay-later options at checkout.
Injection-molded street fairings use virgin ABS aftermarket panels produced with OEM-grade molds. The material is selected for strength, heat resistance, and a stable painted finish.
Compression-molded street fairings use virgin ABS aftermarket panels. Unlike injection-molded kits, they are hand-finished and may require minor drilling, trimming, or alignment during installation.
Delays can happen. Customs processing, weather, or shipping volume can all cause holdups. If your package is past the expected window, contact us with your order number. We will look into it for you.
Contact us within 7 days of delivery and obtain return authorization before sending anything back. Items must be new, unused, uninstalled, unaltered, and complete with their original packaging and included parts. There is no restocking fee, but you are responsible for tracked return shipping to China unless we approve a different arrangement for a verified product issue. Approved refunds deduct the outbound shipping cost already incurred.
For a defect, paint error, fitment issue, or damage, contact us before installation. We will review the evidence and arrange an appropriate remedy for an approved claim. See our Returns & Refunds Policy for refund rules and instructions.
Contact us within 48 hours of delivery. Keep the part unused and retain all original packaging. Send your order number, photos of the shipping box and label, and clear photos of the damaged part. Do not install or return it until we provide instructions. We will review the evidence and arrange an appropriate remedy for an approved claim. See our Returns & Refunds Policy.
If customs contacts you, they usually need some documentation to process the release. We can provide an invoice and shipping details if needed. Just let us know and we will send it over right away.
Depends on where you are located. For US orders, your package travels by cargo freight. Once it is on the boat, tracking goes quiet until it reaches the destination and clears customs. That is normal.
For other countries, it is shipped via China Post airmail. Tracking usually updates at key points: when it leaves China, when it arrives in your country, and when it is out for delivery. If it has been stuck at the same status for a while, feel free to reach out. We will check for you.
Either way, hang tight. It is on its way. If it has been significantly longer than expected, contact us with your order number. We will look into it.
Yes. We can modify, remove, or add logos to any design. Want a Repsol without the text? Want your name on the tail? Just let us know before production starts.
Dispatch emails are sent automatically once the shipping label is created. If you have not received one, check your inbox and spam folder first. Still nothing? Let us know and we will resend it manually.
Here is how it works:
0. Select your favorite fairing product.
1. Add it to your Cart page.
2. Calculate shipping to your country.
3. Click Proceed to Checkout.
4. Fill in your billing and shipping details.
5. Pick a payment method and agree to the terms.
6. Click Place Order.
You will receive confirmation by email and SMS. If your country is not listed for shipping, just contact us and we will sort it out.
Custom paint is optional only when offered on the race product page. Pricing varies by design, motorcycle, and selected finish. Send a clear reference and confirm the written quote before ordering; the bodywork still requires model-specific installation work.
Production timing depends on the selected finish and the current workshop schedule. Transit time varies by destination and shipping service. These are estimates, not guaranteed delivery dates; contact us before ordering if you are working toward a specific track or event date.
Painted-to-order street fairings normally require about 15 working days for production. Transit time depends on the destination and selected service and can take 20 or more working days on standard routes. These are estimates, not guaranteed delivery dates; contact us before ordering if you have a deadline.
Injection-molded street fairings are designed around the standard OEM street-bodywork layout, with OEM-position mounting points pre-drilled. Dry-fit the complete kit before final tightening. Repaired brackets, bent stays, converted lighting, aftermarket exhausts, or other non-standard parts can require adjustment. Professional installation is recommended.
You will get email notifications at key stages, when the order is received, when production starts, and when it ships. If you ever want a status update in between, just reply to any of our emails. We will check for you.
Transfer the required OEM clips, rubber grommets, and brackets. Start all fasteners loosely, align the complete set, and tighten only after the panel gaps are even. Do not force a panel into position. Professional installation is recommended.
Transfer the required OEM clips, rubber grommets, and brackets. Keep all fasteners loose while aligning the set, and complete any necessary drilling or trimming before final tightening. Professional installation is strongly recommended for compression-molded kits.
Unpainted race bodywork is supplied in white gel coat. It still requires complete test fitting, marking, drilling, trimming as needed, surface correction, sanding, priming, and the painter’s normal preparation process. Optional custom paint is available only when offered on the product page, but model-specific fitting and installation work is still required.
We do not ship to PO boxes, unfortunately. Most carriers will not deliver large packages like fairings to PO box addresses, and they often get returned. Please provide a street address for delivery.
We do our best to match your desired color, but please understand we cannot guarantee 100 percent match to factory paint codes. If you are planning to paint your tank or wheels to match the fairings, we recommend working with a local paint shop who can color-match in person. We are unfortunately not able to provide an international color code for that.
Yes. Custom color and graphic changes are available at no additional paint-design charge on painted street fairing kits when clear instructions or reference images are supplied. We confirm feasibility and the design details before production starts.
Race bodywork is designed for closed-course competition and is not a direct replacement for street bodywork. It may not provide OEM mounting locations for mirrors, lights, turn signals, or license-plate equipment. Check your local regulations and the specific product contents before considering any non-track use.
No. GoMotoTrip declares commercial shipments accurately and cannot lower the declared value, mark an order as a gift, or provide an inaccurate invoice. Customs clearance and applicable import duties are included in our standard U.S. shipping arrangement. For other destinations, import duties, taxes, brokerage fees, and other destination charges are your responsibility unless an approved shipping quote states otherwise. See our Delivery page and check with your local customs authority for current rules.
Yes. We sell individual fairing pieces. If you need a specific part, whether for a custom project, after a crash, or an older model, just let us know your bike model and which piece you need. We will check availability and quote you. No need to buy a full set if you only need one part.
We keep molds for most models, so chances are good we can still make the piece you need, even for older bikes. For crash replacements, sending us a photo of the damage helps us confirm the right part quickly.
Absolutely. The designs on our site are just examples. If you have a specific design in mind, a MotoGP replica, a custom color scheme, or something completely your own, send us a reference photo. We will make it happen.
Contact us as soon as possible. A cancellation may be accepted only while your order is still marked Order Processing, within two days of the order date, and before production or warehouse processing has begun. After that, cancellation is not normally possible. If you ask us to cancel a completed custom-painted kit, a US$200 cancellation fee may apply. See our Returns & Refunds Policy for the full terms.
No, we do not sell decals separately. The graphics on your fairing are decals that are applied during the painting process and then sealed under clear coat. This means they will not peel or fade like an exterior sticker would.
Customs clearance and applicable import duties are included in the standard U.S. sea-freight arrangement described on our Delivery page. For destinations outside the United States, import duties, taxes, brokerage fees, and other destination charges are your responsibility unless an approved shipping quote states otherwise. GoMotoTrip declares commercial shipments accurately. Please check with your local customs authority for current rules and charges.
Graphics on painted street kits are normally applied over the base color and sealed beneath clear coat. Exact paint colors and graphics are confirmed from the selected design or an approved custom reference before production.
