Delays can happen. Customs processing, weather, or shipping volume can all cause holdups. If your package is past the expected window, contact us with your order number. We will look into it for you.
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For most destinations outside the United States, free standard shipping is provided by China Post. Some remote destinations may require a partial shipping charge. Orders to the United States normally travel by sea freight and are transferred to FedEx or UPS after customs clearance and arrival at our local warehouse. China EMS may be available as a paid upgrade for eligible destinations.
For destinations outside the United States, import duties, taxes, brokerage, and other destination charges are the buyer’s responsibility unless an approved shipping quote states otherwise. Customs clearance and applicable import duties are included in the standard U.S. shipping arrangement described on our Delivery page.
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